Get in Touch With Our Team
Our support team is ready to assist with account enquiries, verification checks, payments, technical issues and general feedback. We can also handle security, privacy and account closure requests. If you need help with deposits, withdrawals or authorised account reviews, contact us and we will do our best to help. If you would favour a callback or prefer email, tell us your preference and our organisation's support centre will arrange contact or advise on next steps during business hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email - typical reply within 24-48 hours) |
| General enquiries | [email protected] (general and corporate enquiries) |
| Affiliate enquiries | [email protected] (partner applications and commission queries) |
| Phone | +44 20 7946 0821 (calls answered Mon-Fri 09:00-18:00 UK time) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Support via Email
Email is the preferred contact method for detailed requests, account-related issues, or cases needing documents or explanations. Please send your enquiry to [email protected] with a clear subject line and full up-to-date contact details to help us respond quickly. Attach any relevant documents and state your account ID where applicable to avoid delays in handling your request.
Submit Your Inquiry
Response Time
Our support team aims to respond promptly. Most enquiries are answered within one business day. For straightforward account or payment questions you’ll usually hear back the same day; complex cases - such as detailed verification or disputed transactions - may take several days while we investigate. We’ll keep you updated and provide an estimated timeline when a case requires additional time.
Feedback
We’d love your feedback. Please share suggestions, ideas or any issues you spot so we can improve the site. All messages are reviewed carefully and help us refine promotions, game selection and usability. Tell us what works, what doesn’t and any features you’d like to see - we read every submission and use feedback to improve the service.